The construction industry has been a bit behind when it comes to adapting to innovative technologies. Studies show that 80% of skilled trades and construction companies are still operating their businesses using primarily manual methods.
At least a part of the reluctance to update existing processes is due to a lack of knowledge; not knowing what is available, and what is right for your business. With so many types of software available, it can be overwhelming.
What to look for in a software system
To clarify, we are discussing software systems that are used to help with business management and processes. There are a whole other set of programs to help with technical aspect of construction such as drafting software and 3D design programs.
Before you even begin to think about adding a software solution to your business, you first must have a clear idea of your goals, or what issues you seek to solve by using the software. Different companies will have different needs. Some businesses will be looking to improve their customer service, some want to work on their operational efficiency, and some are looking for a better way to dispatch. Once you have identified the unique needs of your business, you can start look for a software system that can help.
Popular types of construction software
There are 3 types of software that are most often utilized by construction companies to aid with business management and business processes.
Accounting software -Programs like Quick books and SAP are tried and true programs that handle the number crunching. They are well known and familiar to accounting personnel. While they can do some other tasks (ie. Invoice) they are really best suited for strictly accounting related functions.
CRM Systems – Primarily focusing on client relationship management and sales, CRM systems don’t offer the ability to dispatch techs or manage jobs.
Field Service Management– Designed to help manage a fleet of technicians or contractors, FSM software can definitely help improve operational efficiency, but don’t always offer support for billing or client management.
All 3 types of software programs can improve the overall efficiency of your business, but they are isolated, only helping with 1 area of your business. Implementing a different software system to help with each different area of your business can be a headache. Having to train staff to 3 systems and trying to relay information between the systems can cause serious problems, making you feel like you are right back where you started from.
All-In-One Construction Software
SnapSuite offers an All-in-one business management solution. We developed SnapSuite knowing that the majority of business owners in this industry are reluctant to leave their manual processes behind. So, we made it so they don’t have to.
You want to continue to have technicians take manual notes? No problem. We can scan them in and upload them to the file. Sales staff are more comfortable using Microsoft word? Quotes are generated as Word documents for easy editing. Your accountant wants to keep using Quickbooks? Perfect! We offer a syncing option, so you won't need to manually enter the data into both systems.
Our software is made to work WITH your existing business process, not force you to create a new one. Our process means no productivity loss during implementation and less downtime for training.
We are focused on helping businesses in the construction industry across North America improve their existing business processes. To find out how we can help your business, schedule a call with us.
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SnapSuite helps you gradually migrate
from a manual process to an automated
system, helping you save time and money.